Guides & Policies
Welcome to the MadeByKidz Trust Center.
Here you'll find the policies, guides, and resources that explain how we operate, protect your information, create custom projects, and partner with organizations. Our goal is to provide clear answers, set transparent expectations, and make every experience with MadeByKidz as smooth as possible.
Before You Continue
Transparency Matters
At MadeByKidz, we believe great relationships are built on trust.
Whether you're purchasing a product, requesting a custom creation, or exploring a partnership with us, we want you to understand exactly how we work before your journey begins.
The guides below are designed to answer common questions, explain our processes, and help you feel confident every step of the way.
Customer Information
Privacy Policy
Learn how we collect, use, protect, and safeguard your personal information.
Terms of Service
Understand the guidelines for using our website, products, and services.
Shipping & Returns
Learn how orders are processed, shipped, and handled after delivery.
Creative Services
Custom Projects
Discover how custom ideas move from concept to finished creation.
Intellectual Property
Learn how MadeByKidz artwork, designs, stories, and creative content are protected.
Partnership Resources
Partnership Guide
Explore our complete collaboration process for museums, schools, retailers, attractions, and organizations.
Partner Project Policies
Review general guidelines for custom partner projects, including design approvals, pricing, payments, production, delivery, intellectual property, and confidentiality.
Looking for Something Else?
If you can't find the information you're looking for, we'd be happy to help.